Thank you for shopping at MrShahLLC! We are dedicated to providing the best pet supplies to keep your furry friends happy and healthy. Please review our shipping policy to ensure a smooth shopping experience.
- Order Processing Time
All orders are processed within 1-2 business days, Monday through Friday, excluding holidays.
Orders placed on weekends or holidays will be processed the next business day.
- Shipping Methods & Delivery Time
We offer a variety of shipping options at checkout:
Standard Shipping: Delivery in 5-7 business days.
Expedited Shipping: Delivery in 2-3 business days.
Overnight Shipping: Delivery the next business day (available only on weekdays).
Please note that shipping times are estimates and may vary depending on the destination.
- Shipping Rates
Shipping rates are calculated at checkout based on your order size, weight, and delivery address.
Free Standard Shipping on orders over $50 within the continental United States.
- International Shipping
We currently offer international shipping to select countries. International shipping rates and delivery times will be calculated at checkout.
Please be aware that customs duties, taxes, or other fees may apply and are the responsibility of the customer.
- Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor the status of your delivery.
You can track your order by clicking on the tracking link provided in the email.
- Shipping Delays
While we strive to ensure timely deliveries, there may be occasional delays due to unforeseen circumstances, such as weather conditions, high demand, or carrier issues. We appreciate your patience and understanding.
- Address Accuracy
Please double-check your shipping address before placing an order. MrShahLLC is not responsible for delayed deliveries due to incorrect or incomplete address information provided by the customer.
- Returns & Exchanges
Please refer to our Return & Exchange Policy for information on how to return or exchange an item.
If you have any questions about our shipping policies or need assistance with your order, feel free to contact our customer support team at support@mrshahllc.com. We’re here to help!
Thank you for choosing MrShahLLC for all your pet supply needs!